Yes – our main focus is on WordPress support and maintenance, but we also offer hosting services with our plans. On top of that, you can take a look at our our hosting-only plans .

No, you don’t. We’re able to provide assistance and support for all WordPress-powered websites, regardless of the host you use.

To ensure that our support and maintenance services are of the highest quality, we have specialized in offering support for WordPress-powered websites only.

All you need to do is register to one of our packages or sign up for One-Time Support. Then, one of our team members will guide you through the installation of the FixRunner support plugin and we’ll take it from there.

We take your privacy seriously and carefully safeguard your personal details, login credentials, and other pieces of information. Learn more about this in our Terms of Service.

We hope that you’ll be delighted with the service we provide at and remain a longstanding customer. However, if you would like to cancel your subscription, you can do so at any time. There’s no contract to sign and no penalty for cancellation.

Yes – you can get a refund thanks to our money-back guarantee. If we’re unable to solve your one-time WordPress problem, simply get in touch with us and we’ll refund you.

Upgrading your plan is easy. Just drop us a line and we’ll happily match you with the best plan for your needs. Perhaps you’re realizing just how much easier can make the day-to-day maintenance of your website and want to get the most out of one of our packages. The Basic, Advance, and Premium memberships each have their own features – we’ll be more than happy to help you find the right one for you.